This shipping policy that applies to customers that make a booking at oygholidays.com

1. Shipping Methods

a. All travel bookings and related documents are delivered electronically via email.

b. No physical shipping of tickets or vouchers is involved.

2. Delivery Timeframes

a. Upon successful completion of booking and payment, confirmation emails and relevant travel documents will be sent to the email address provided during the booking process.

b. The delivery timeframes for email confirmation may vary depending on the type of service booked and the processing time required by the service provider.

c. In case of any delays or issues with delivery, please contact our customer support team for assistance.

3. Delivery Charges

a. There are no additional shipping charges for electronic delivery of travel documents.

b. All charges are clearly outlined during the booking process and must be paid in full before confirmation is sent.

4. International Deliveries

a. Our services are available worldwide, and email confirmations will be sent to the provided email address regardless of the customer's location.

b. It is the responsibility of the customer to ensure that the email address provided is accurate and accessible.

5. Tracking Orders

a. Tracking of orders is not applicable as all communications and travel documents are delivered electronically via email.

b. Customers can contact our customer support team for any inquiries or assistance regarding their bookings.

6. Returns and Exchanges

a. As our services are intangible and delivered electronically, returns and exchanges are not applicable.

b. In case of any issues or discrepancies with the booking or travel documents received, customers are advised to contact our customer support team for assistance.

7. Contact Information