1. Eligibility for Refunds

a. Refunds may be issued in accordance with the terms and conditions of the service provider and the specific circumstances of the booking.

b. Eligibility for refunds is subject to the cancellation policy applicable to each booking.

2. Refund Requests

a. Refund requests must be submitted by contacting our customer support team via email or phone.

b. Requests for refunds will only be processed during our regular business hours.

3. Processing Time

a. Refunds will be processed within a reasonable timeframe after the refund request is approved.

b. It may take a certain amount of time for the refunded amount to be reflected in your account, depending on the processing times of the payment provider.

4. Method of Refund

a. Refunds will be issued to the original payment method used for the booking unless otherwise specified.

b. In cases where the original payment method is not available, alternative refund methods may be offered at our discretion.

5. Non-Refundable Services

a. Some services may be non-refundable or have specific refund conditions as determined by the service provider.

b. Non-refundable services will be clearly marked during the booking process, and customers will be informed of the applicable refund policy before completing their bookings.

6. Partial Refunds

In some cases, partial refunds may be issued based on the terms and conditions of the service provider and the specific circumstances of the booking.

7. No-Show Policy

No refunds will be provided for no-shows or unused portions of the travel arrangements unless otherwise specified in the booking confirmation.

8. Force Majeure

We reserve the right to waive refund policies or issue refunds in cases of force majeure, including but not limited to natural disasters, political unrest, or any other unforeseen circumstances beyond our control.

9. Contact Information